Complaint Directory

Banking & NBFC Grievance Redressal Directory (2026)
Escalating a financial dispute shouldn’t be a hurdle. This comprehensive directory provides direct access to Principal Nodal Officers across all major Indian Banks, NBFCs, and Digital Lending Apps.

Whether you are facing unauthorized transactions, harassment by recovery agents, or errors in your CIBIL Report, reaching the right authority is the first step toward resolution. We have verified these contact details for 2026 to ensure your voice reaches the decision-makers.

How to Use This Directory
Most financial institutions follow a three-tier grievance process. If your initial customer care complaint remains unresolved after 7–30 days, use the email addresses listed here to escalate your case to Level 2 (Nodal Officer).

If the Nodal Officer does not provide a satisfactory resolution within 30 days, you are legally entitled to approach the RBI Banking Ombudsman. Our directory simplifies this journey by providing verified emails, official links, and ready-to-use complaint templates.